PMS, POS, & CRS
We give these services to guide our customers in choosing the best PMS, POS, and CRS products. We customize them according to the customer’s needs. Our expertise lies in working with several technologies like Opera PMS, Opera Cloud, MICROS 9700, Silver Ware, and ORS.
With our central team, we deploy and support applications across the globe. We have vast knowledge library along with adequate experience with a team willing to grow and apply their learning in each rollout. Our team showcases enough talent to work smartly and reduce the efforts needed in providing orientation to the organization’s teams.
- Technical upgrade services
- Independent validation and verification
- Implementation
- Testing Services
- Integration Services
- 24 by 7 support
- Migration to the data center or cloud
- Configuration services
- Application development and maintenance
- Requirement analysis for customers
Testing Services for PMS, CRS
Softqube offers robust testing frameworks and automation modules for data integrity, system upgrades, integration, functionality assessment, and a combination of quickest operational transformation. We provide comprehensive test automation services that are enumerated in the below points. From profiles, front desk, reservations, rate management, rate query, accounts, cashiering, etc everything gets managed.
With this, our customers expect short execution cycles that can provide quick time-to-value, 5 times lesser amount of testing time and effort required, improved and enhanced test coverage for optimum system performance, and efficiency increase over some time. We have the best tools that improve administrative management as well as the entire customer management including service delivery and cost optimization.
- Test automation framework
- Automated Testing for PMS, POS, CRS
- Test automation suite with modules
- Manual Testing for PMS, POS, S&C, CRS
- Automatic report generation
- Detailed Calendar, dashboard, rooms control
- Automated testing to Opera PMS, S&C, ORS
- Rate query and management
- Manual testing for Opera PMS, ORS, SFA
- Accounts receivable and commissions
Bespoke Tools & Applications
Softqube’s AI/ML consulting services acknowledge and provide solutions for the challenges of managing legacy systems. It includes creating wrappers around the systems enabling them to be relevant and responsive to the new dynamics of business and the digital preferences of customers. All this happens with an evaluation of state legacy systems and making relevant recommendations.
The benefit of this service is that it helps customers to decrease maintenance costs. While the modernization system makes sure integration happens across business modules and applications, Everything together accelerates the employee as well as customer experiences.
- Bespoke tools development
- Booking application interfaces
- PMS, POS, commissions management applications
- Shopping and property prescriptions
- Service Management
- Build API platforms
- Monitoring the applications
- Managing rates, inventory, contracts, etc
- Application distribution
INFOR Systems for Hospitality
With this service, we address the missing integration across all the property systems. Hence, it lowers the complexities and costs of managing and maintaining the systems. We also standardize and centralize various financial solutions to enhance compliance, reporting, and control. Consumers using this service can manage complex and time-consuming procedures like customization, multi-currency scenario, or user access control.
With our central team, we deploy and support applications across the globe. We have vast knowledge library along with adequate experience with a team willing to grow and apply their learning in each rollout. Our team showcases enough talent to work smartly and reduce the efforts needed in providing orientation to the organization’s teams.
- Implementation services
- Testing services
- Upgrade services
- Global rollout programs
- Migration services
- Centralized financial solutions
- Go-live and other support services
- Controlling and Vigilance
- User training
- Higher Analytics Capability
Integration Services for Systems
Softqube provides this service as a result of the need for integrated software systems and applications that can integrate other apps like property management systems, booking apps, marketing and distribution apps, external partner apps and much more. These integrating apps are solely designed and execute complex end-to-end integrations that are unable to follow industry standards and aren’t much scalable and agile.
With the middleware integration platform, you can place a common bus-based backbone that helps to run these systems and apps seamlessly. Also, they enable us to connect with each other, simplify/automate business processing and share data in real-time with great effectiveness and productivity.
- New development of applications
- Testing and support services
- Technical upgrade services
- Provide middleware services
- Configuration services
- Seamless data sharing
- Revamp the existing legacy model
- Business automation in real-time
- Migrate integration services to new and existing models
- Simplifying process with efficiency
Process Automation Services
We design our process automation services for facilitating organizations to create automation as organization empowerment that can simplify the workflows for every individual and encourage speedy operations. With our automation program, we aim to enhance the efficiency, experience and effectiveness of the processes and protect the organization’s stake by operating at our maximum potential.
To increase the experiences in better way, we adopt a collaborative approach for automation in using AI-ML and end-user computing solutions over traditional RPA. We also build multiple value models that enable organizations to improvise the time to value for the automation process.
- Hospitality automation guide
- Complex workflows simplified with automation
- Build key automation areas for client’s benefit
- Enhancement of speed in operations
- Comprehensive process catalogs
- Quality process enhancement
- Easy references demos with high experiences
- Collaborative automation approach
- Ready-made bots for quick time to production
- Robotic Process Automation
Loyalty and Customer Data Platform
We offer smart loyalty programs that give end-to-end and customized solutions for loyalty enhancement. With smart loyalty, marketers can capture true value by finding the optimal offers and getting personalized experiences to propel high-value behavior. This solution resolves the biggest challenge faced by hospitality industry in collecting and coordinating siloed customer data.
Our solutions are enhanced by machine learning, efficient message delivery, real-time decisions loyalty tactics and offers at all channels. In this manner, marketers create smarter interactions driving incremental behaviors and profits. The solution also creates a single view profile for each guest enhancing personalized engagements.
- End-to-end customized solutions
- Real-time interaction with the hotel team
- Smart Loyalty programs
- Maximize customer lifetime value
- Enabling personalized engagements
- Fusing ML technology
- Multifold benefits for marketing purposes
- Making real-time decision
- Delivery of unique guest offers
- Create smart interaction tools