DID Enterprise Support System

Empowering Industries, Fostering Innovation, Driving Economic Growth

Programs running under DID
The Program

Industrial development Program.

DIDESS

Project Overview

The Statistics Sub-division under the Directorate of Industrial Development (DID) is mandated to develop and maintain an up to date, user-friendly and comprehensive Industrial Statistics’ Database.

The mission of the sub-division is to collect, analyse, interpret and provide sound and timely industrial statistics for evidence-based economic and industrial decision-making, and to satisfy the expectations of Stakeholders under the Growth at Home strategy

The core functions of DID are

To continuously collect, analyses, interpret and provide sound and timely industrial statistics for evidence-based economic and industrial decision making.

To coordinate the initial stage of manufacturing incentives applications and conduct manufacturing site(s) inspection as necessitated under the Manufacturing Incentives Scheme.

Liaise with other sub-divisions within DID and directorates within the Ministry (MITSMED) as well as with other statistics bodies, partners/stakeholders and other institutions to obtain the necessary statistics

To conduct regular surveys and/or census on industrial/manufacturing activities in Namibia

To develop and maintain an up-to-date, user-friendly and comprehensive Industrial Statistics’ Database.

To produce useful industrial/manufacturing publications.

To express complex statistical information into user-friendly terms.

There are a total of eight (8) programmers set out in the DID

eight programmers set out in the DID

The Problem Area/ Why this Application was Developed

The earlier data for the DID programmes was processed manually, and with reporting based on input data, some issues were experienced with the reporting processes. bSome of the issues experienced include

  • Duplication of data entries
  • Inconsistent data entries
  • Inefficient reporting
  • Cumbersome processing of applicants for incentives

The Statistics Sub-division previously entered data into two (2) existent databases for two of the DID programmes. These were Equipment Aid Scheme and Business Support Services Programme. The same was not apply for the remaining six DID programmes (SME Certification, Special Incentives for Manufactures and Exporters, Rental Support, Sites and Premises, Ozone Programme, and lastly the Industrial Upgrading and Modernization Programme). Thus, it was a difficult exercise for the sub-division to maintain up to date data, as well generating reports on the programmes.

why this application was developed

Objectives

Objectives

To have a web based interface that allows users to register for schemes

To analyse the existing databases under DID in order to consolidate these into one single database, adequately test and ultimately actualize an application that will assist users to access, analyse process, and convert data into useful information using various search, sort, filter, and rank queries.

Design a system that will allow different users to have multiple views and perform various functions using the data in the depending. Processing functionality will be based upon the roles of users i.e. admin, data clerk

To streamline the process of reporting to various recipients (execution staff, management staff and for the applicants).

Design and develop the system to serve as a planning, monitoring, and evaluation system other than just being an information source; the system must be able to track changes and/or performance of the economic variables as specified for each Programme

To develop the system in such a way that the system provides administrative logs tracking on the various data entry and modification done.

The Scope of work

The system allows MITSMED staff to perform the following functions

  • Search for company existence within MITSMED (use company registration number, company name, or owner ID as example)
  • Search if company applied for incentives previously (DID Programmes)
  • Indicate the progress for incentive phase applied for (if applicable)
  • Apply for incentive (pre-defined list of programmes)
  • Re-activate application (if previously applied for)
  • Cancel application
  • Mark an application (pass or failed) and route this to the appropriate DID Programme
  • If the company does not appear to be registered with the Ministry, it should not be able to process further as applicant. The company would have to complete registration as a pre-requisite. If the company does exist, and has previously applied for incentives it should be possible to create a new incentive application or activate an inactive application that has been processed previously.
  • The system must provide a defined list for selecting the applicant’s incentive. It must allow users to select more than one incentive for the applicant.

Platform & Technology

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Typography & Colors

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Inter

Regular

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Medium

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Visual Design

Login Screen

Admin user can do login from the login screen. If incase user forget the password can recover by clicking on forgot password link.

Dashboard

Dashboard is the first screen which will be displayed after login. Dashboard has statistics and graphical report of each programs and schemes

login screen dashboard
master setup

Master Setup

This master setup screen allows admin user to setup masters

Programs running under DID

There are eight programs running under DID. MITSMED staff from the Programmes have to perform a search on a company that is applying for any of the incentives available under the programmes.

Sub menu

Every program has different sub menus to proceed further for application process. From submenu Admin can see numbers of application under particular process.

Global Application list

From this global application list admin can see the list of total application and can update it as well. Admin can also overview the applicant details.

global application list
my profile

My profile

From my profile screen user can check and update profile details like Email, contact number,Profile pic and can change password and can logout from application

All Notifications

Admin can see notification from bell icon on the header. Admin can see numbers of new notifications on bell icon. Admin can also see all notifications

Company Registered in BIPA

To apply for the programs company must be registered in BIPA. If company is registered than user need to select company from dropdown. If does not in BIPA, it must need to register

New application to the programme

Admin will fill the data capture form to apply and can proceed further to the next level procedure like application review, technical assessment, Approval and M & E.

company registered in BIPA
application review

Application review

Application review will be on the base of data captured from the applicant. Application review will be done in three stages i.e. Document review, Eligibility review, Recommendation

Technical Assessment

When the application will be reviewed the next step is technical assessment. Technical assessment will done in eight steps. After technical assessment application status will be confirm

Objectives of the programme

Admin can see the objectives of the particular programme and can add, update or delete the objectives. Admin can export objective list as pdf, csv or excel.

Reason codes of the programme

Admin can see the reason codes of the particular programme and can add, update, search or delete. Admin can export reason codes list as pdf, csv or excel

objectives of the programme
setup of the programme

Application Status report of the programme

Admin can generate the Application status report of the particular programme with multiple filters. Admin can see the summary of filtration. Admin can export report as a pdf file.

Setup of the programme

Admin can setup the programme by filling programme setup details i.e. Company details, code, region, constituency, M&E frequency, Eligibility criteria, required Documents etc.

Quota Allocation report of the programme

Admin can generate the quota allocation report of the particular programme with multiple filters. Admin can see the summary of filtration. Admin can export report as a pdf file.

Report chart of the programme

Admin can see the report chart or graphical report of the particular program on the dashboard. Admin can do application and can see directly from the button given on graph

report chart of the programme

Conclusion

In conclusion, the implementation of the Enterprise Support System software by Softqube has showcased transformative outcomes. Streamlining operations, optimizing resource allocation, and enhancing communication has led to improved efficiency and customer satisfaction. The case study illustrates the software's adaptability across diverse sectors, underscoring its potential for driving sustainable growth. Softqube solution stands as a testament to the pivotal role modern technology plays in shaping businesses for success in today's dynamic landscape.

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